Tel: +92 (0) 51 2806393 | info@askfacilities.com
Islamabad · Peshawar
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ABOUT ASK FM

Leading independent facilities management, built on trust.

ASK FM is one of the leading independent occupational organizations working across security installation & up-gradation, general order supply, building maintenance, janitorial, IT, payroll management and staff outsourcing.

OUR MISSION

One window, complete accountability

“To be recognized regionally as a one window service provider of excellence, by embracing continuous improvement in partnership with our clients to achieve innovation, best value and service.”

We provide a complete range of services necessary for a company to function efficiently and economically, with minimum input required from the client — integrating our team with yours so the day-to-day interface stays seamless, backed by a single monthly invoice and a detailed financial report.

VALUE ADDED SERVICE

Security-first, people-first

Our commitment to service excellence begins with our employees. Candidates are carefully selected to meet the high expectations of ASK FM and its clients, with on-going training and quality assurance to keep our officers among the industry's finest.

Every solution is tailor-made around the client's real security and safety needs — protecting their people, assets and information, not just their premises.

QUALITY CONTROL

A single point of contact, always

We take great pride in carrying out all our work to the highest standard, with a hands-on management team and a single point of contact for every client. Each client has a service level agreement checked daily by the site supervisor, and reviewed monthly between the client and our Operations Director.

The Operations Director makes regular quality inspections and attends client meetings to make sure these standards are being achieved and maintained.

HEALTH, SAFETY & ENVIRONMENT

An HSE policy we live by

We believe a healthy, safe, secure and sustainable work environment is essential for the well-being of our employees and their families, our customers and our visitors. HSE-related incidents can be prevented and their impact reduced through an effective HSE management system.

The quality of our attitudes, actions, documentation and equipment reflects the level of our commitment to this policy.

OUR RESOURCE PLAN

How we build and deploy our team

ASK Facilities Management maintains a pool of 45 full-time staff and 65 support staff working at projects and at the head office. Staff is chosen not just for quality of work but for reliability and dedication — we focus on creating a working family rather than simply getting the work done. Reaction time for on-call staff is 3 hours.

  1. Recruitment based on reference is preferred, as it helps maintain a security check — existing staff are asked to refer candidates for hiring.
  2. Job advertisements for janitorial roles are printed in Jang and The News over the weekend, without naming the project being recruited for.
  3. Resumes are gathered and shortlisted.
  4. Shortlisted candidates are interviewed, and selected candidates are scrutinized for security clearance.
  5. Their information is verified through police stations before they're hired to work for ASK FM on a given project.
  6. Before deployment, every selected candidate first works at the head office for two weeks so any shortcomings or tips can be addressed — a 15-day lead time before the start of service.
ORGANOGRAM

How ASK FM is organized

Managing Director
Manager, Admin & Finance
Admin Officer
Admin Clerk / Store Clerk
Accounts Officer
Accounts Clerk
Manager Operations
Operations Executive
Site Supervisor
Cleaners / General Workers
Manager HR
HR Executive / Consultant
Manager Marketing & Research
Marketing Executive
Research Analyst
GIVING BACK

There is no better joy than helping people around you

ASK FM supported flood-affected communities in Khyber Pakhtunkhwa, focusing on internally displaced families in the province. Donations of essentials were distributed to help widows and orphans affected by the floods rebuild their lives.

30,000+

families comprising widows and orphans received donated essentials across Khyber Pakhtunkhwa.

It would be a great honor for us to serve you. If given a chance, we will prove our distinctive workmanship.
ASK Facilities Management

Ready to work together?

Tell us about your facility and we'll put together a tailored proposal.

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